Terms Conditions
Welcome to MentaHealth ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website www.mentahealth.net and our online mental health therapy services (the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or Services.
1. Eligibility
You must be at least 18 years old to use the Site and Services. By using the Site and Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
2. Account Registration
To access certain features of the Services, you may need to register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information.
- Keep your password secure and confidential.
- Notify us immediately of any unauthorized use of your account.
3. Services
Therapist Interaction
The Services include access to licensed therapists for online mental health therapy sessions. We do not guarantee the suitability, qualification, or credentials of any therapist.
Not a Substitute for Medical Advice
Our Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
4. Payment
Fees
You agree to pay all fees associated with your use of the Services. Fees may be charged on a per-session basis or as a subscription.
Payment Information
We use third-party payment processors to handle payment transactions. By providing your payment information, you authorize us to charge the applicable fees to your payment method.
5. Cancellation and Refund Policy
Cancellation
You may cancel your therapy session by providing at least 24 hours' notice. Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee.
Refunds
Refunds for Services will be provided at our sole discretion. If you are not satisfied with a session, please contact us to discuss your concerns.
6. User Conduct
You agree not to:
- Use the Site or Services for any illegal or unauthorized purpose.
- Post or transmit any content that is defamatory, obscene, offensive, or otherwise objectionable.
- Interfere with or disrupt the Site or Services or servers or networks connected to the Site or Services.
7. Intellectual Property
All content on the Site and Services, including text, graphics, logos, and software, is the property of MentaHealth or its licensors and is protected by intellectual property laws. You agree not to reproduce, distribute, or create derivative works based on any content without our express written permission.
8. Disclaimers and Limitation of Liability
Disclaimers
The Site and Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site or Services will be uninterrupted, error-free, or secure.
Limitation of Liability
In no event shall MentaHealth or its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.
9. Indemnification
You agree to indemnify and hold MentaHealth, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site or Services or your violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law principles.
11. Changes to These Terms
We may modify these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site with a new effective date. Your continued use of the Site and Services after any changes indicates your acceptance of the updated Terms.
12. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
- Email: info@mentahealth.net