Privacy Policy

Privacy Policy

MentaHealth ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mentahealth.net ,and use our online mental health therapy services (the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

1. Information We Collect

Personal Information

When you register for an account, schedule an appointment, or use our Services, we may collect personal information that can identify you, such as your name, email address, phone number, payment information, and health information relevant to your therapy sessions.

Non-Personal Information

We may also collect non-personal information about you. This information does not identify you individually and may include:

• Device information: IP address, browser type, operating system, device type.
• Usage data: pages visited, time spent on the Site, referral URLs, and other usage information.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide, maintain, and improve our Services.
• To communicate with you, including sending appointment reminders and service-related information.
• To process payments and manage your account.
• To personalize your experience on our Site.
• To conduct research and analysis to improve our Services.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Therapists: Your personal information will be shared with the licensed therapists you connect with through our Services.
• Service Providers: We may share information with third-party vendors, service providers, and contractors who perform services on our behalf.
• Legal Requirements: We may disclose your information to comply with legal obligations, respond to subpoenas, court orders, or legal process, or to protect the rights, property, or safety of our users or others.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your account information at any time by logging into your account.
• Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• Delete: You can request the deletion of your personal information, subject to certain exceptions required by law.

6. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with a new effective date. Your continued use of the Site and Services after any changes indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@mentahealth.net